Shipping Policy

Confirmation

Once your order is placed, you’ll receive a confirmation email within a few minutes that includes your order number, item list, and billing/shipping details.
If you don’t see it in your inbox, please check your spam or promotions folder. Still missing? Just reach out — I’ll be happy to verify your order details for you.

Coverage & Carriers

I currently ship within the United States using trusted domestic carriers. A tracking number is provided for most orders.


Order Processing Time
  • confirm and begin preparing your order within 0–1 business day after you place it.

  • Order confirmations are handled Mon–Fri, 9:00 AM–5:00 PM (UTC-7). Orders placed outside these hours are confirmed on the next business day.

  • Processing includes production (for custom-printed items) and packaging.

Business days exclude Saturdays, Sundays, and US public holidays.

Shipping Time
  • After processing, I hand your parcel to a US carrier.

  • Standard delivery typically takes 1–7 business days after carrier hand-off (timing varies by destination and carrier schedule).

  • Transit can take longer during severe weather, peak holiday periods, or other events outside my control.


Fulfillment Process

I handle every order with care to ensure quality and accuracy:

  • In-stock products: I pick items from my Colorado inventory and package them using standard apparel protections.

  • Custom-printed products: My Colorado workshop produces your design following professional printing and quality-control procedures, then securely packages your order.


Order Tracking

Once shipped, I email you a shipping confirmation with tracking details so you can monitor delivery progress.


Flat Shipping Rate (US)

I charge a flat shipping fee of $4.5 on all US orders shown at checkout.


Address Accuracy

Please enter a complete and accurate shipping address (street, unit, city, state, ZIP). If a parcel is undeliverable due to an incorrect or incomplete address, it may be returned; I can reship (additional postage may apply) or handle per my returns policy.


Questions & Support

If you have questions about your order or need support, contact me:

Contact

Brand: Tsukika.
Website: https://Tsukika.store.
Email: contact@Tsukika.store.
Phone: +1 (970) 527-8452.
Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC-7).
Address: 3432 Curlew Dr, Berthoud, CO 80513, United States.
Social: Pinterest: Tsukika.store • YouTube: Tsukika.store • X: Tsukika.store.

Support Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC-7).
Shipping Scope: I currently ship within the United States from my Colorado warehouse.

Last updated: October 20, 2025.